Privacy Policy

Effective date: 21 April 2026

1. Overview

At Dr. Laura Sutedja Dental Clinic (“we”, “our”, “us”), we are committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

2. What personal information we collect

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Date of birth (if provided)

  • Medical and dental history (when relevant to treatment)

  • Appointment details and communication records

  • Information submitted through contact forms

  • Website usage data (via analytics tools)

We only collect information that is reasonably necessary for providing dental care and managing patient enquiries.

3. How we collect your information

We collect personal information when you:

  • Call or email us directly

  • Attend an appointment at our clinic

  • Interact with our website (cookies and analytics tools)

We may also receive information from third parties where relevant (for example, referrals from other healthcare providers).

4. Why we collect your information

We collect and use your personal information to:

  • Provide dental care and treatment

  • Manage appointments and bookings

  • Respond to enquiries

  • Maintain patient records

  • Improve our services and website experience

  • Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Website analytics and cookies

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site.

This information helps us:

  • Improve website performance

  • Understand user behaviour

  • Optimise content and services

Cookies do not directly identify you, but they may collect anonymised usage data.

You can disable cookies through your browser settings if you prefer.

6. Disclosure of personal information

We may share your personal information with:

  • Dental professionals involved in your care

  • Medical or dental laboratories (if required for treatment)

  • IT and service providers who support our website or systems

  • Regulatory or legal authorities if required by law

We take reasonable steps to ensure all third parties handle your information securely.

7. Data storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

This includes:

  • Secure electronic systems

  • Password-protected records

  • Restricted access to patient data

  • Secure storage of medical records

However, no system can be guaranteed 100% secure.

8. Accessing and correcting your information

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

To do so, please contact us using the details below.

9. Third-party links

Our website may contain links to external websites (such as Google Maps or social media platforms). We are not responsible for the privacy practices of these external sites.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated version will be posted on this page.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:


Dr. Laura Sutedja Dental Clinic
Level 4, Suite 414
410 Elizabeth Street
Surry Hills NSW 2010
Email: info@drlauradental.com.au
Phone: (02) 9363 9588